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Writer's pictureSiddra Hines, DVM, PhD, DACVIM-LA

From Neigh to Yay: Balancing Empathetic Engagement and Boundaries in Challenging Conversations


Webinar:  From Neigh to Yay: Balancing Empathetic Engagement and Boundaries in Challenging Conversations


ICYMI: 


Are you feeling the strain of high-maintenance clients, compassion fatigue, and relentless stress? Join us for a webinar tailored to address the unique communication challenges veterinarians face every day. 


Purpose:

This engaging and practical session will help simplify the complexities of interpersonal dynamics and provide tools to handle tough conversations. From challenging client situations to stressful everyday interactions, enhance your ability to utilize empathy effectively while maintaining necessary boundaries for your well-being. 


Key Takeaways:

The Science of Empathy: Learn how connecting with clients streamlines your interactions for greater clinical success.Effective Communication Techniques: Discover tools and strategies to skillfully navigate difficult conversations with confidence.


Building better relationships:

Understand the many factors contributing to a great relationship that provides a solid foundation for effective and efficient communication. 


Did you miss the broadcast?

No worries! You can still access the recorded webinar here.


Dr. Hines has taught Veterinary Communications for 10 years at the WSU College of Vet Med and completed extensive continuing education on the art and science of communication. She attained her DVM from WSU in 2007 followed by ACVIM board certification and a PhD. Dr. Hines serves as the VMRD Veterinary Affairs Manager. VMRD has provided trusted diagnostics to veterinary reference labs for over 40 years, including most US Coggins tests, and more recently has applied that expertise to patient-side tests such as SAA and Foal IgG for veterinarians.

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